1. Duration and structure of classes:

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• Classes will last 50 minutes.

• Group classes will consist of a maximum of 5 people.

• To ensure that classes run smoothly, we kindly request that you arrive on time.

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2. Attendance and Cancellations:

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• If you are unable to attend a class, please let us know with enough time to ensure that another client can take your place (we recommend minimum notice of 24 hours before the class).

• You can recover missed classes until the 30th day of the following month, as long as places are available.

• If you do not show up to a class and have not cancelled in advance, you will not be able to recover that class.

• Public Holidays can also be made up until the 30th of the following month, as long as there are available slots..

• In the event that a class is cancelled by the studio, we will notify you as early as possible and will offer you the option of recovering the class at a later date. 

• If you are unable to attend for a month, you are required to pay €20 to reserve your place.

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3. Voucher and Cancellations Policy:

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• Vouchers are personal and non-transferable and are valid for three months from the purchase date.

• Refunds are not possible once vouchers have been purchased. In exceptional cases, such as justifiable medical reasons, a voucher may be put on hold.

• Cancellations must be requested at least 15 days in advance.

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4. Physical Conditions and Recommendations for Use:

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• It is your responsibility to ensure that you are fit enough to practise Pilates. You must notify the instructor of any medical conditions prior to the start of class.

• Please wear your hair tied back.

• Please bring a small towel for your own use.

• You are responsible for cleaning the machine once the class is over.

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5. Modifications and Studio Policy:

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• BLISS Pilates Studio reserves the right to modify class schedules or groups based on the availability of instructors or the number of attendees.